Privacy Policy for Salina
Welcome to Salina. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, create an account, or purchase our authentic Moroccan products.
By using our website, you agree to the practices described in this Privacy Policy.
Who We Are
Salina is an international e-commerce platform dedicated to bringing authentic Moroccan products to customers around the world, with a particular focus on the United States and Canada.
Our mission is to provide high-quality products while ensuring your personal information remains secure and protected.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you use our website, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
- Country and Region
- Account Login Credentials
Order Information
- Purchased Products
- Order History
- Shipping Preferences
- Delivery Information
- Refund Requests
- Customer Support Communications
Payment Information
For your security, Salina does not store your complete payment card information.
Payments are securely processed by trusted third-party payment providers that comply with international security standards.
Automatically Collected Information
When you browse our website, we automatically collect certain technical information including:
- IP Address
- Browser Type
- Device Information
- Operating System
- Language Preferences
- Pages Visited
- Time Spent on Pages
- Referral URLs
- Cookies and Similar Technologies
This information helps us improve the website and enhance your shopping experience.
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Verify payments
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Personalize your shopping experience
- Detect fraud and unauthorized activity
- Comply with legal obligations
- Send promotional emails (only with your consent where required)
Cookies
Salina uses cookies to:
- Remember your shopping cart
- Save your preferences
- Improve website performance
- Analyze visitor behavior
- Provide personalized content
- Measure marketing effectiveness
You may disable cookies through your browser settings, although some website features may no longer function properly.
Sharing Your Information
We never sell your personal information.
We may share your information only with trusted third parties necessary to operate our business, including:
- Payment processors
- Shipping and logistics companies
- Customer support providers
- Marketing platforms
- Analytics providers
- Fraud prevention services
- Government authorities when legally required
All partners are required to maintain appropriate security measures.
International Data Transfers
Because Salina serves customers worldwide, your information may be processed or stored in countries outside your country of residence.
Whenever personal data is transferred internationally, we implement appropriate safeguards to protect your information in accordance with applicable privacy laws.
Data Security
We take the protection of your information seriously.
Our security measures include:
- SSL encryption
- Secure servers
- Restricted employee access
- Regular security monitoring
- Fraud detection systems
- Secure payment processing
Although no online system is completely secure, we continuously work to protect your personal information using industry best practices.
Marketing Communications
We may send:
- New product announcements
- Exclusive offers
- Promotions
- Seasonal collections
- Company updates
Your Privacy Rights
Depending on where you live, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict or object to processing
- Withdraw consent
- Receive a copy of your personal data
- Request data portability
- Opt out of certain marketing communications
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.
Data Retention
We retain your information only for as long as necessary to:
- Fulfill your orders
- Provide customer support
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Prevent fraud
When your information is no longer required, it will be securely deleted or anonymized.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
Any updates will be posted on this page along with the revised “Last Updated” date.