Terms & Conditions
These Terms & Conditions (“Terms”) govern your access to and use of the Salina website and all products and services offered through our online store.
By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
Eligibility
By using our website, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- You have the legal capacity to enter into binding agreements.
- The information you provide is accurate and up to date.
Products
We make every effort to display our products accurately, including descriptions, images, colors, and specifications.
However, actual product colors or appearances may vary slightly due to differences in device screens, lighting, or the handmade nature of certain Moroccan products.
We reserve the right to modify, discontinue, or update products without prior notice.
Pricing
All prices displayed on our website are shown in the selected currency.
Prices may change without prior notice.
Applicable taxes, customs duties, import fees, or shipping charges may be added during checkout depending on the destination country.
Customers are responsible for any customs duties or import taxes imposed by their local authorities unless otherwise stated.
Shipping & Delivery
Salina ships internationally.
Estimated delivery times are provided for convenience only and may vary depending on:
- Destination country
- Customs clearance
- Carrier delays
- Holidays
- Weather conditions
- Other circumstances beyond our control
Salina is not responsible for delays caused by shipping carriers or customs authorities.
Payments
We accept secure online payments through authorized payment providers.
Salina does not store your complete payment card information.
All payment information is processed using secure, encrypted systems.
User Accounts
If you create an account, you are responsible for:
- Maintaining the confidentiality of your password.
- Restricting access to your account.
- Ensuring all account information remains accurate.
Salina reserves the right to suspend or terminate accounts involved in fraudulent, abusive, or unauthorized activities.
Prohibited Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Distribute malware or malicious software.
- Interfere with website security or functionality.
- Copy or scrape website content without permission.
- Use automated bots without authorization.
Limitation of Liability
To the maximum extent permitted by law, Salina shall not be liable for:
- Indirect or consequential damages.
- Loss of profits.
- Business interruption.
- Loss of data.
- Delays caused by shipping providers.
- Events beyond our reasonable control.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Warranty Disclaimer
Except where required by law, all products and services are provided “as is” and “as available.”
Salina makes no warranties, express or implied, regarding uninterrupted website availability or error-free operation.
Force Majeure
Salina shall not be responsible for delays or failures caused by events beyond our reasonable control, including:
- Natural disasters
- War
- Government actions
- Labor disputes
- Internet outages
- Pandemics
- Customs delays
- Transportation disruptions
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes become effective immediately upon publication on this page.
Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable to Salina’s principal place of business, without regard to conflict of law principles.
Where required by applicable consumer protection laws, customers may also benefit from mandatory legal rights provided by the laws of their country of residence.